What is personal information?
Personal information, often referred to as personally identifiable information (PII), is any information that can be used to identify, locate, or contact an individual.
The protection of personal information is essential to SOBEZONE. We are committed to protecting the confidentiality and security of the personal information we collect, whether it concerns our clients or our staff. This information is managed with discretion, rigor and in compliance with legal, regulatory, and contractual requirements.
2. Duty of Care and Discretion
SOBEZONE pays particular attention to safeguarding the personal data it holds. Each staff member are required to respect not only the fundamental principles of privacy protection. Aware of the importance of professional secrecy, our company reinforces this obligation by signing confidentiality undertakings and providing training.
3. Obligation to Protect
SOBEZONE assumes full responsibility for the safeguarding of personal data in its possession. Each member of our team is committed to adhering to the standards established for the preservation of this information. In addition to adhering to the provisions of the Civil Code of Québec concerning loyalty and confidentiality, we emphasize the ongoing training of our staff. This translates into the signing of a confidentiality agreement and regular training sessions on the subject.
4. Customer and Employee Data Management
SOBEZONE collects personal information during its activities, whether for order delivery, client communications, or recruitment and team management procedures. Our priority is to collect only the data strictly necessary for the performance of our assignments. All information, regardless of format or storage method, is rigorously protected to ensure its confidentiality and protection.
5. Retention and Disclosure of Personal Information
SOBEZONE implements rigorous security protocols to guarantee the confidentiality of personal information. Access to this data is strictly reserved for duly authorized employees. This information is processed exclusively within the framework of the mandates for which it was provided. SOBEZONE undertakes never to share this data with outside entities without the customer’s explicit consent unless we are obliged to do so by law.
6. Consultation and Modification
Everyone has the right to consult the personal data that SOBEZONE holds about them. They also have the right to request that this information be updated, destroyed or corrected. To do so, all requests must be addressed to our company’s Privacy Officer. This request may be accompanied by a processing fee.
7. Complaints and Questions
Anyone with concerns about the protection of their personal information may contact the Privacy Officer.
SOBEZONE reserves the right to modify this policy at any time. Please note that the latest version of our policy is always posted on this page.
Vice-President Operation, SOBEZONE
440 rue Chicoine, Vaudreuil-Dorion, Québec, J7V 7E4